Your deliveries, on your terms
Choose where, when and how your parcels arrive. Redirect, hold or collect — you're always in control.
Send it to a Parcel Locker
Free, secure and open 24/7. Get a code by text and collect on your schedule — no queues, no missed deliveries.
Redirect or hold your mail
Going away or moving house? Redirect to a new address or hold delivery until you're back.
Reserve a PO Box
A permanent, private address for your mail with flexible sizes and 24/7 access options.
Easy returns
Generate a return label in seconds and drop it at any post office or red street box.
Everything you can do
From live tracking to concession options, manage it all from your MyAPS account.
Parcel Lockers & Collect
Have parcels sent to a free 24/7 locker or your local outlet — collect whenever it suits you.
Find a lockerLive in-transit tracking
Real-time updates and delivery windows, plus instant alerts if anything changes along the way.
Track a parcelRedirect & hold mail
Moving or away? Redirect your mail or put it on hold, and manage junk mail preferences in a tap.
Manage my mailPO Boxes & Private Bags
A secure, permanent address with 24/7 access options — perfect for home or business.
Reserve a boxMissed or late items
Missed the delivery or something's running behind? Reschedule or lodge a claim in just a few steps.
Get helpMyAPS account
One free account to track everything, set delivery preferences and unlock concession options.
Open MyAPSTrack a delivery on the way
Enter your tracking number for live status and an estimated arrival.